Returns & Cancellations
A little heads-up before you hit “place order.”
We’re a small shop making, sourcing, refinishing, and packing things with a whole lot of hands-on love. Once your order is in the works, we’re pretty committed to each other.
All sales are final once your order enters the preparation or shipping process. This includes orders that are being made, finished, packaged, or otherwise getting ready to make their way to you.
Need to cancel? No hard feelings! Just reach out before we start working on your order, and we’ll do our best to help. Once the sawdust is flying or the packing tape is on, though, cancellations and returns are no longer possible.
We want you to feel good about your purchase, so if you have questions about dimensions, finishes, fabrics, materials, or anything else, please ask us before ordering. We’re happy to help you make sure it’s the right piece for your space.
Something arrive damaged or not quite right? Send us photos and a note within 48 hours of delivery, and we’ll work with you and our shipping partners to make it right.